Privacy Policy – Zuzu Auto Glass
Last Updated: September 2025
At Zuzu Auto Glass, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request a quote, or use our services.
1. Information We Collect
When you interact with us, we may collect the following information:
-
Personal details: Name, phone number, email address, and home address.
-
Vehicle details: Make, model, year, and type of glass service required.
-
Files: Photos of your damaged glass (if you choose to upload).
-
Website usage data: IP address, browser type, and pages visited (via cookies and analytics).
2. How We Use Your Information
We use the information we collect to:
-
Provide quotes and confirm appointments.
-
Communicate with you about your service requests.
-
Improve our website, services, and customer support.
-
Send updates, promotions, or special offers (only if you opt in).
-
Comply with legal or insurance requirements.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
-
Our technicians or service partners to complete your request.
-
Insurance providers if you request insurance claim assistance.
-
Legal authorities if required by law.
4. Cookies & Tracking
Our website uses cookies and analytics tools to improve user experience. You can adjust your browser settings to block cookies, but some features of the site may not work properly.
5. Data Security
We take reasonable measures to protect your personal data against loss, misuse, or unauthorized access. However, please note that no method of online transmission is 100% secure.
6. Your Rights
You have the right to:
-
Access the information we hold about you.
-
Request corrections or updates.
-
Ask us to delete your personal data (subject to legal obligations).
-
Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment portals). We are not responsible for their privacy practices.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
📞 Phone: +1 (234) 567-890
📧 Email: info@zuzuautoglass.com
📍 Address: 123 Main Street, Toronto, ON